Frequently Asked Questions
The Answers You Need
What is RTS?
RTS -Ready to send means goods that are instock and can be despatched within one to 2 business days. It means we hold the stock and you will be able to order them without any waiting period beyond the shipping time.
What is a Preorder?
Preorders are goods we don't currently hold in stock but have an allocation for or that are in transit to us. Preorders give you the opportunity to buy in advance of their arrival to secure the stock, this is a popular option for goods that are in demand , it allows you to sell to your customer in advance. Once you preorder your goods are allocated to you so cannot be sold to anyone else.
Can you source me an item?
W are always happy to consider new items that will be in demand, please email us your ideas and we will do our best to help.