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Beyond Blanks Wholesale
Make your Brand Unique
NEW PRODUCTS
Our Story, what do we offer?
Welcome
We are a small family business of crafters based in Kent and our adventure began in 2020 during the first wave of the Pandemic after inspiration from crafters that were in search a reliable supplier of blank goods for personalisation to support their business needs, and to also create beautiful gifts and keepsakes to your ideas. We continue to grow upon this and welcome you to join us on our journey.
Our selection of blank goods includes quality products sourced and tested by us for every occasion, size or budget. We pride ourselves on being able to offer goods that not only stand out for their quality but are also meeting the demands of trends in todays fast paced social era that your customers maybe looking for. Our customer service team will make sure that your expectations are not just met, but exceeded.
We stock blank items ranging from home goods to clothing , seasonal items and gifts. We are a
B2B business predominantly selling to trade. All items come provided without customisation unless arranged with us separately.
Don't craft but would like a gift?
We can help you with this, we also personalise products for those that do not directly craft, we welcome you to contact us with your requests. Please get in touch using contact us if you would like us to quote you for any personalisation services, we would be happy to assist you.
Our Shipping Policy
How It Works
We use Royal mail tracked 48 for shipping most of our orders, however we do sometimes also use Yodel and Evri if royal mail is not possible. Royal Mail tracked 48 service - all of the goods in your order must fit into a single box, we reserve the right to contact you should your order not be viable for a single box to discuss alternative shipping options ( this may incur extra cost for upgrade) If your order is large and there are multiple boxes please choose the DPD rate 1- 10kg for next day UK shipping if you are in doubt please contact us for help.
We aim to pack and despatch your order if goods are in stock within generally within 1 to 2 business days, however some items are stored separately and may need additional time to be collected, please contact us to be advised if you need items for a specific date so we can advise of any additional time needed, if you have ordered preorder items in the same shipment this will also delay the despatch until all goods are in stock.
For shipping to quote for destinations outside of the mainland UK for example Northern Ireland, Republic of Ireland, and international destinations please contact us so we can quote you fairly for the size of your order.
Scottish Highlands, Scottish Islands, Northern Ireland are covered with royal mail tracked 48 up to the weights specified at checkout, however two or more boxes will incur additional fee, please contact us for quotation.
Prices
PRINTED GOODS ONLY large letter 0-750g £3.80
large letter 750g and above£4.50
PARCELS - 0-2kg £4.50 Royal mail tracked 48 (single box)
2gk -20kg £10.00 Royal mail tracked 48 or parcel force (single box)
0kg-10kg £11.50 DPD UK MAINLAND ONLY next day delivery (including multiple box orders)
10kg - 30kg £25.00 DPD mainland UK next day delivery (including multiple box orders)
ORDERS OVER £300 FREE DELIVERY UK ONLY
All prices are subject to change in line with shipping companies used.
Please note- If making PayPal payments and selecting to pay via a bank account PayPal delays sending the funds and it may take up to 5 days for funds to clear, this will delay your order being despatched. If you are not happy to wait please use an alternative method of payment.
Any deliveries that are not accepted by you on delivery or failed by 'no answer' by the customer and retuned to us are chargeable at the current rate of dpd for a failed delivery. This amount will be payable to us when the goods have been retuned to us, for a redelivery of the same parcel there will be a new shipping cost. Failure to settle this charge will result in the goods ordered not being refundable.
Returns, Refunds and Preorders
How It Works
We hope you will always be happy with your order but understand that sometimes there may be an issue, we aim to resolve this quickly and easily.
All goods must be checked upon receipt and any issues notified to us within 7 days of arrival.
All goods need to be checked within 7 days of arrival after 7 days we will not consider your claim. We work on a B2B basis and do not offer refunds or cancellations on preorders or change of mind purchases, we also do not refund preorders. If your goods arrive and appear to be faulty please contact us within the 7 days of receipt with clear photo of the fault, we will treat each case individually and will either replace the broken/ faulty item with next purchase , offer a partial refund in way of a credit note or a full refund in form of credit note. You may be asked to ship the item back to us for inspection prior to us agreeing a credit these shipping costs are payable by the customer and are non refundable.
Preorders- These are sold as B2B and are non refundable , all descriptions are given on each listing. shipping times are estimates and can fluctuate due to measures beyond our control such as but not limited to, war, weather, political situations in shipping countries, pandemics. We do not refund preorders when reasons are beyond that of the company.
We will not offer to credit/ replace any goods that arrive broken if the shipping method chosen doesn't offer adequate protection to the product, for example choosing to ship a glass product in a mailing bag.
We will not offer to credit/ replace any goods that you have altered or personalised, you are required to ensure all goods are checked for defects on arrival and notify us if there are issues within the 7 days of receipt.
All goods shall be credit noted at our discretion and any return postage paid buy the customer, items that are defective will be checked on return. All proof of receipt for returns must be retained in case of loss.
All shipping fees are the responsibility of the customer, we do not refund shipping fees.
If we agree to accept goods back from you that are not damaged/ defective we will not refund shipping fees or payment plan fees.
Any deliveries that are not excepted or failed by 'no answer' by the customer and retuned to us are chargeable at the current rate of dpd for a failed delivery. This amount will be payable to us when the goods have been retuned to us, for a redelivery of the same parcel there will be a new shipping cost. Failure to settle this charge will result in the goods ordered not being refundable.
payment method.
Using a payment plan
We accept Laybuy and Klarna payment plans as well as paypal and all major bank cards. From one small business to another we understand that sometimes we need to use a payment plan, however due to the fees of these plans that effect us greatly we kindly ask you to please commit to a minimum order of £50(before shipping) when using laybuy and Klarna.
All other payment options do not have a minimum order total amount we welcome any order no matter the size.
Please note If you use the payment plans for orders under £50 your order will be cancelled and the fee deducted before being refunded.
Privacy at Beyond Blanks UK
Trust Us with Your Information
What type of information do you collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do you collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [your email] or send us mail to: [Beyondblanksuk@hotmail.com].